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Kitchen Operations Facilitator
2 months ago
As a Food Service Coordinator, you will be instrumental in facilitating effective communication between the culinary team and the front-of-house staff. Your primary duties will include managing food orders from the kitchen and ensuring they are organized for timely delivery to patrons. Quality assurance is a vital component of this role, where you will confirm order accuracy, uphold presentation standards, and guarantee prompt service.
To thrive in this position, you should possess a comprehensive knowledge of the menu, visual presentation techniques, portion control, and garnishing standards. Reporting to the Restaurant Manager and Food and Beverage Controller, you will collaborate closely with the front-of-house management team and the Lead Line Cook to oversee menu item preparation.
Key Responsibilities:
- Preparing the service line with essential items before each shift
- Coordinating with the Prep Supervisor or Kitchen Manager for timely replenishment
- Assisting with light food preparation tasks
- Serving as the primary contact for all orders from the kitchen
- Verifying each order for accuracy and completeness
- Monitoring plate consistency, temperatures, and presentation
- Working alongside the Lead Line Cook to address any order discrepancies
- Organizing orders to maintain an efficient service window
- Overseeing the delivery of hot meals to customers
- Tracking and managing all tickets for effective service
- Expediting additional items such as soups, breads, salads, and condiments as required
- Cleaning and sanitizing the service area after each shift
Qualifications:
- Comprehensive knowledge of food safety and sanitation practices
- Certification in food handling or equivalent
- Ability to maintain focus in a busy environment and remain composed under pressure
- Thorough understanding of menu items, garnishing, plating standards, portioning, and temperature management
- Adherence to the company dress code
- Physical capability to lift, bend, stand for extended periods, and carry heavy trays
- Previous experience in high-volume, full-service establishments