Front Desk Administrator

5 days ago


Washington, Washington, D.C., United States A Rae Full time
Job Summary

We are seeking a skilled and compassionate Customer Service Representative to join our team at A Rae in Washington, D.C. 20001. As a Medical Cannabis Concierge, you will be the primary point of contact for patients, providing them with exceptional customer service and support in selecting medical cannabis products.


Main Responsibilities:

  • Greet and welcome patients upon arrival, creating a positive and welcoming atmosphere.
  • Answer incoming calls promptly and courteously, directing inquiries to appropriate staff members or providing information as needed.
  • Assist patients with completing necessary paperwork and forms accurately and efficiently.
  • Verify patient identification and eligibility for medical cannabis purchases.
  • Address patient concerns and questions in a professional and empathetic manner.

Administrative Duties:

  • Maintain a clean and organized front desk area.
  • Manage appointment scheduling and confirmations, ensuring smooth workflow.

Additional Requirements:

  • Ability to work independently and as part of a team.
  • Strong organizational and time management abilities.
  • Excellent communication and interpersonal skills.

Working Conditions:

This is a full-time position requiring 35-40 hours per week. You will need to be able to work regularly on weekends and holidays and spend several hours a day viewing a computer screen.


Salary and Benefits:

The estimated salary for this role is $45,000 - $55,000 per year, depending on experience. The position also offers benefits including health insurance, paid time off, and opportunities for professional growth and development.



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