Front Desk Representative

5 days ago


Washington, Washington, D.C., United States The Bernstein Companies Full time
About the Role:

We are looking for a dynamic and enthusiastic Front Desk Associate to join our team at The Canopy DC Embassy Row. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.

You will be working closely with our housekeeping team to manage room inventory and ensure timely availability, as well as assisting guests with luggage, transportation arrangements, and other needs. If you have previous experience in hospitality or customer service, this could be the perfect opportunity for you to take your career to the next level.

Key Responsibilities:
  • Deliver exceptional guest experiences through attentive and personalized service
  • Process reservations and verify guest information accurately
  • Collect payments and issue receipts during check-out
  • Provide information about hotel amenities, policies, and local attractions
Requirements:
  • Previous experience in hospitality or customer service
  • Excellent communication and interpersonal skills
  • Strong problem-solving skills and ability to handle challenging situations
  • Able to work flexible shifts, including weekends and holidays
Salary and Benefits:

This role offers a competitive salary of $18-$20 per hour, as well as opportunities for professional growth and development. You will also receive a benefits package, including employee discounts on hotel stays and services.



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