Desktop Support Specialist
4 days ago
We are seeking a skilled Desktop Support professional to join our team at Tech M USAAvance Consulting.
Key Responsibilities:
- Provide technical support for desktop hardware and software issues
- Install and configure laptops with updated software
- Troubleshoot and resolve hardware and software problems
- Deploy printers and ensure network connectivity
- Support VPN connectivity and installations
- Collaborate with team members to resolve complex technical issues
Requirements:
- 5+ years of experience in desktop support and administration
- Strong knowledge of hardware setup, configuration, and troubleshooting
- Experience with VPN connectivity and installations
- Competent in Zoom Video Conferencing, MS Teams, and WebEx Web Conferencing
- Excellent communication and problem-solving skills
Preferred Skills:
- Experience working with spreadsheets, Excel, documents, and presentations tools
- Ability to create and maintain technical documentation
About Us:
Tech M USAAvance Consulting is a leading provider of IT services. We are committed to delivering high-quality solutions that meet the evolving needs of our clients.
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