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Senior ServiceNow Implementation Specialist

2 months ago

Irvine, California, United States GBIT (Global Bridge InfoTech Inc) Full time
Job Title: Sr ServiceNow Administrator

Location: Remote

Duration: 6 Months Contract (Possible extension)

Key Responsibilities:
  • Design and implement ServiceNow technical solutions
  • Develop and maintain ServiceNow scripts, workflows, and integrations
  • Provide technical expertise in ServiceNow scripting, workflows, and integrations
  • Collaborate with cross-functional teams to implement ServiceNow solutions
  • Develop and maintain ServiceNow reports and dashboards
  • Develop and maintain ServiceNow Playbook development
  • Develop and maintain API development for inbound and outbound data exchange (REST and SOAP)
  • Provide technical support and training to end-users
Requirements:
  • 8+ years' experience with software development, design, and architecture
  • Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred)
  • 6+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions
  • 6+ years' experience in Agile practices, building software in an enterprise environment
  • Strong expertise in ServiceNow scripting, workflows, and integrations
  • Strong knowledge of JavaScript
  • Familiarity with UI design, SQL, HTML, and CSS
  • Understanding of XML and structural programming concepts
  • Knowledge of ITIL processes
  • Experience in developing ServiceNow reports
  • Experience in ServiceNow Playbook development
  • Experience with API development for inbound and outbound data exchange (REST and SOAP)
  • Familiarity with ServiceNow CSM, and NowAssist
  • Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, ITAM, and HRSD