ServiceNow Technical Lead

4 days ago


Irvine, California, United States iFlow Inc Full time
Job Overview

iFlow Inc is seeking a highly skilled ServiceNow Administrator to join our team.

Key Responsibilities
  • Design and implement ServiceNow technical solutions with a focus on scalability and reliability.
  • Develop and maintain ServiceNow scripts, workflows, and integrations to support business processes.
  • Collaborate with cross-functional teams to identify and prioritize ServiceNow implementation projects.
  • Provide technical guidance and support to internal stakeholders on ServiceNow configuration and customization.
  • Stay up-to-date with the latest ServiceNow features and best practices to ensure optimal solution delivery.
Requirements
  • 8+ years of experience in software development, design, and architecture.
  • Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred).
  • 6+ years of experience in solution architecture with emphasis on implementation of SNOW technical solutions.
  • Strong expertise in ServiceNow scripting, workflows, and integrations.
  • Strong knowledge of JavaScript.
  • Familiarity with UI design, SQL, HTML, and CSS.
  • Understanding of XML and structural programming concepts.
  • Knowledge of ITIL processes.
  • Experience in developing ServiceNow reports.
  • Experience in ServiceNow Playbook development.
  • Experience with API development for inbound and outbound data exchange (REST and SOAP).
  • Familiarity with ServiceNow CSM, and NowAssist.
  • Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, ITAM, HRSD.


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