ServiceNow Architect

4 weeks ago


Irvine, California, United States Syntricate Technologies Full time
ServiceNow Architect

Join Syntricate Technologies as a ServiceNow Architect and lead the design, implementation, and maintenance of ServiceNow solutions with a focus on IT Service Management (ITSM), Configuration Management Database (CMDB), Discovery, and Service Mapping modules.

Key Responsibilities:

  • Design and implement ServiceNow solutions to meet business needs.
  • Collaborate with stakeholders to gather and analyze requirements.
  • Lead architecture and design discussions.
  • Configure and customize the ServiceNow platform.
  • Implement and optimize ITSM processes.
  • Oversee the configuration and management of CMDB.
  • Utilize ServiceNow Discovery and Service Mapping tools.
  • Collaborate with cross-functional teams to integrate ServiceNow with other enterprise systems.
  • Provide technical guidance and mentorship.

Requirements:

  • Proven experience as a ServiceNow Architect.
  • Expertise in ITSM, CMDB, Discovery, and Service Mapping.
  • Strong understanding of ITIL processes and best practices.
  • Proficiency in JavaScript, Glide Script, and other scripting languages used in ServiceNow development.
  • Experience with ServiceNow integrations and REST/SOAP web services.
  • Excellent communication and interpersonal skills.
  • Demonstrated leadership skills in guiding and mentoring technical teams.
  • Strong documentation skills.

About Syntricate Technologies:

Syntricate Technologies is a Minority Business Enterprise (MBE) Certified and E-Verified Corporation. We are an Equal Employment Opportunity (EEO) Employer.


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