ServiceNow Architect
4 weeks ago
Join Syntricate Technologies as a ServiceNow Architect and lead the design, implementation, and maintenance of ServiceNow solutions with a focus on IT Service Management (ITSM), Configuration Management Database (CMDB), Discovery, and Service Mapping modules.
Key Responsibilities:
- Design and implement ServiceNow solutions to meet business needs.
- Collaborate with stakeholders to gather and analyze requirements.
- Lead architecture and design discussions.
- Configure and customize the ServiceNow platform.
- Implement and optimize ITSM processes.
- Oversee the configuration and management of CMDB.
- Utilize ServiceNow Discovery and Service Mapping tools.
- Collaborate with cross-functional teams to integrate ServiceNow with other enterprise systems.
- Provide technical guidance and mentorship.
Requirements:
- Proven experience as a ServiceNow Architect.
- Expertise in ITSM, CMDB, Discovery, and Service Mapping.
- Strong understanding of ITIL processes and best practices.
- Proficiency in JavaScript, Glide Script, and other scripting languages used in ServiceNow development.
- Experience with ServiceNow integrations and REST/SOAP web services.
- Excellent communication and interpersonal skills.
- Demonstrated leadership skills in guiding and mentoring technical teams.
- Strong documentation skills.
About Syntricate Technologies:
Syntricate Technologies is a Minority Business Enterprise (MBE) Certified and E-Verified Corporation. We are an Equal Employment Opportunity (EEO) Employer.
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