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Customer Service Representative

2 months ago


Diamond Bar, California, United States Peggy Langin - State Farm Agent Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and promoting our insurance and financial services products.

Key Responsibilities

  • Develop and maintain strong relationships with customers through regular communication and follow-up.
  • Use a customer-centric approach to educate customers about insurance options and provide personalized solutions.
  • Identify customer needs and market appropriate products and services to meet those needs.

Benefits

  • Hourly pay plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Flexible hours
  • Growth potential/Opportunity for advancement within our agency

Requirements

  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Detail oriented
  • Proactive in problem solving
  • Able to learn computer functions
  • Ability to work in a team environment
  • Bilingual preferred - Spanish, Mandarin or Korean

About Our Agency

Peggy Langin - State Farm Agent is a leading provider of insurance and financial services in the community. Our team is dedicated to helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We offer a range of products and services, including auto insurance, home insurance, life insurance, and retirement planning.