Patient Services Administrator

2 weeks ago

New Milford, Connecticut, United States Ultimate Staffing Full time

Ultimate Staffing is on the lookout for a welcoming, detail-oriented, and proficient Office Reception Coordinator to become a vital part of our client's team. This role is essential as the initial point of contact for patients, playing a key role in the management of front office activities to ensure a seamless and inviting experience for all visitors.

Benefits:

  • Competitive starting salary of $20/hr
  • Opportunities for overtime if desired
  • Supportive small office atmosphere with a fantastic team

Key Responsibilities:

  • Warmly welcome patients and guests as they arrive.
  • Handle incoming calls, schedule appointments, and oversee the appointment calendar.
  • Provide patients with information regarding services, procedures, and office policies.
  • Facilitate patient check-ins and check-outs efficiently.
  • Maintain and organize patient records, ensuring both accuracy and confidentiality.
  • Manage office communications, including emails, mail, and faxes.
  • Keep the reception area tidy, organized, and welcoming at all times.
  • Assist with various administrative tasks as required by the team.

Qualifications:

  • High school diploma or equivalent; additional certification in office administration or a related field is advantageous.
  • Prior experience in a dental or medical reception setting is preferred.
  • Exceptional communication and interpersonal abilities.
  • Strong organizational skills with a keen attention to detail.
  • Capability to multitask and thrive in a fast-paced environment.
  • Friendly and professional demeanor focused on delivering outstanding patient service.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws.

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