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Corporate Learning Facilitator

2 months ago

Tampa, Florida, United States CAPITOL BRIDGE, LLC Full time
Job Summary

Capitol Bridge LLC is seeking a highly skilled Training Facilitator to support our training function for a critical government project. As a Training Facilitator, you will be responsible for delivering and assisting with training programs that will enhance the effectiveness and success of our employees.

Key Responsibilities
  • Develop and deliver training programs to improve employee performance and productivity
  • Assist with the development of training materials and resources
  • Conduct training sessions and workshops to ensure compliance with company policies and procedures
  • Monitor and evaluate training effectiveness and make recommendations for improvement
  • Provide coaching and mentoring to employees to enhance their skills and knowledge
Requirements
  • 3-5 years of customer service experience within a call center
  • 1 year of training experience within the last 5 years
  • Strong proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint
  • Bachelor's degree, preferred
Preferred Skills
  • Excellent presentation and public speaking skills
  • Excellent interpersonal, communication, organizational, and time management skills
  • High attention to detail
  • Ability to work independently and collaboratively in a fast-paced environment
About Capitol Bridge

Capitol Bridge is a leading provider of independent medical reviews, records/data management services, medical coding, administrative staffing, and eligibility reviews. We are committed to delivering high-quality services to our clients and are seeking a skilled Training Facilitator to join our team.