Learning and Development Manager

4 weeks ago

Tampa, Florida, United States American Veterinary Group Full time
About the Role

The Learning and Development Manager serves as the primary leader in onboarding of Practice Managers, fostering a positive adult learning environment to provide our new Practice Managers with an unparalleled learning experience.

Key Responsibilities
  • Develops relevant Learning content and activities to train Practice Managers
  • Upholds the American Veterinary Group mission of "Pet First Client First" through Learning programs that keep that focus throughout the course
  • Reports progress of Practice Managers and staff through their training courses
  • Updates Learning courses as needed with collaboration from Expansion Manager and Director of Learning and Development
  • Conducts gap analysis as necessary to determine future training needs
  • Develops ILT and eLearning training courses that augment learning impact
  • Manages LMS, including troubleshooting logins when necessary
  • Ensures consistency and integrity of the Level Up Program
  • Supplements facilitation of the Practice Manager Training Program as needed and time allows
  • Drives development of staff through career pathing, coaching, and development conversations for high potential managers
  • Facilitates monthly Learnings at the hospital level to increase employee engagement
  • Builds facilitation kits for Ambassadors, Regional Directors and Practice Managers for satellite Learning sessions
Requirements
  • Bachelor's Degree or equivalent experience, 5-8 years in a corporate training environment
  • Excellent verbal and written communication skills
  • A commitment to the highest quality of adult education
  • Strong leadership skills and the ability to inspire others
  • The ability to analyze complex information and break the information into easily digestible chunks
  • The ability to work with, lead, and motivate people of various personality types
  • Strong time management skills
  • Intermediate to advanced skills with MS Office (Excel, Word, PowerPoint, SharePoint, Teams, etc.)
  • SmartSheets experience is preferred
  • Experience managing and leveraging an LMS to deploy training is required
  • Advanced knowledge of instructional design and the tools needed to complete eLearning Learnings required, Articulate Storyline experience preferred
  • A proven ability to thrive in a fast-paced environment
  • An ability to build engaging and professional ILT and eLearning content
  • A positive, can-do attitude; strong people skills/emotional intelligence; excellent analytical skills; willingness to roll up your sleeves and chip in to help the team
What We Offer
  • Opportunity for career advancement as American Veterinary Group continues to grow and expand clinic locations throughout the country
  • Health Care Plan (Medical, Dental & Vision Options)
  • 401k Match
  • Generous paid time off (PTO)
  • Six (6) weeks of paid Parental Leave
  • One (1) Work/Life Balance day off
  • Short-term and long-term disability options
  • Supplemental insurance options
  • Discounted Veterinary Care
  • Professional growth opportunities
  • Bonus potential based on performance

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