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Facilities Operations Coordinator

2 months ago

Cleveland, Ohio, United States JACK Cleveland Casino LLC Full time
Job Overview

Key Responsibilities

  • Establishing and monitoring supply levels for all materials and equipment, collaborating with suppliers to maintain optimal inventory.
  • Overseeing the Computerized Maintenance Management System (CMMS) and Environmental Services accountability frameworks.
  • Managing timekeeping systems across various departments.
  • Generating purchase requisitions, tracking orders, and organizing documentation to ensure timely fulfillment.
  • Processing invoices for payment and updating departmental financial records to monitor budgetary allocations.
  • Compiling departmental reports that detail financial expenditures, work order completion rates, and labor utilization metrics.
  • Coordinating work orders from property users and ensuring proper distribution.
  • Entering work orders into the CMMS as required.
  • Regularly replenishing stock levels and ensuring proper placement in designated areas.
  • Maintaining an inventory of equipment and a Preventative Maintenance (PM) schedule for all machinery, adhering to manufacturer recommendations.
  • Keeping accurate maintenance records for all equipment and technology.
  • Ensuring all Standard Operating Procedures (SOPs) are organized and accessible.
  • Managing an accurate Material Safety Data Sheet (MSDS) program, ensuring all documentation is readily available to employees.
  • Creating and maintaining a comprehensive key control system, ensuring keys are distributed as necessary.
  • Handling departmental communications and dispatching work as required, while monitoring communication devices for urgent tasks.
  • Reviewing timekeeping records for accuracy.
  • Tracking employee training progress and scheduling necessary training sessions.
  • Maintaining accurate records of all changes to cleaning programs, including shift adjustments and equipment updates.
  • Ordering and managing employee identification badges and network IDs.
  • Creating and overseeing a daily rounds log that supervisors must complete.
  • Adhering to departmental policies and procedures to ensure efficient and secure operations.
  • Addressing guest concerns promptly to enhance satisfaction within established guidelines.
  • Performing additional duties as assigned.

Required Skills and Qualifications

  • Ability to work independently and demonstrate effective communication skills, both verbal and written.
  • Strong leadership qualities and a commitment to achieving success.
  • Capable of clear and persuasive communication.
  • Fostering a positive work environment.
  • Excellent interpersonal skills, a positive demeanor, and a collaborative spirit.
  • Serving as a role model for colleagues and leading by example.
  • Setting high standards for personal performance and encouraging others to follow suit.
  • Proficient in operating computers and necessary office equipment.
  • Recognizing when to escalate issues to departmental leadership and collaborating with other departments.
  • Managing multiple projects simultaneously while adapting to changing priorities.
  • Responding calmly and rationally to employee conflicts.
  • Ability to sit, stand, or walk for extended periods.
  • Mobility throughout the property, including navigating stairs or escalators.
  • Capable of lifting and carrying up to 50 lbs, with the ability to perform various physical tasks.
  • Responding to visual and auditory signals.
  • Tolerating environments with dust, noise, and bright lighting.
  • Willingness to work varied shifts, including weekends and holidays.

Education and Experience

  • A high school diploma or equivalent is mandatory; a bachelor's degree is preferred.
  • A minimum of 4 years in a customer service role.
  • A minimum of 4 years of experience with computers and data entry.
  • Strong organizational, analytical, and decision-making abilities.
  • Proficiency in all relevant software and hardware.
  • Must be at least 21 years of age.