Operations Assistant

3 weeks ago


Cleveland, Ohio, United States Centers Full time
Job Summary

We are seeking a highly motivated and detail-oriented Operations Assistant to join our team at CENTERS, LLC. As an Operations Assistant, you will play a critical role in ensuring the smooth operation of our facilities and providing exceptional customer service to our clients and patrons.

Key Responsibilities
  • Provide exceptional customer service to clients and patrons, ensuring a positive experience at our facilities.
  • Monitor and maintain the cleanliness of our facilities, including the lobby, fitness spaces, equipment, locker rooms, and restrooms.
  • Enforce all policies and procedures, including access control, sales, and registrations.
  • Be knowledgeable about programs and services offered by Campus Recreation Services and communicate this information to patrons and guests.
  • Provide tours to current and prospective members of the Recreation Center.
  • Assist the Operations Supervisor/Professional Staff with tasks as requested.
Requirements
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Strong communication and interpersonal skills.
  • Ability to maintain confidentiality and handle sensitive information.
  • Basic knowledge of computer skills and ability to learn new software.
  • Ability to work a flexible schedule, including evenings and weekends.
Work Environment

The Operations Assistant will work in a dynamic and fast-paced environment, with moderate to loud noise levels. The position requires standing or walking for extended periods, as well as repetitive wrist, hand, or finger movement while operating computer equipment.



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