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Baggage Handling Specialist

2 months ago


Warwick, Rhode Island, United States ABM Industries Full time

Overview

The Baggage Handling Specialist plays a crucial role in assisting the Baggage Service Office, ensuring that Baggage Service Agents provide effective support to customers experiencing issues with delayed, damaged, or lost luggage.

Compensation - $16.15 per hour

+ The listed pay represents the hourly range or rate for this position. Actual offers may vary based on the applicant's experience, skills, capabilities, geographic location, and market alignment.

Benefits Overview:

+ ABM offers a comprehensive benefits package. For detailed information regarding ABM's benefits, please refer to the ABM 2024 Employee Benefits program.

Basic Requirements:

Must be at least 18 years old.

No previous experience is necessary; on-the-job training will be provided.

A high school diploma, GED, or college degree is not required.

Preferred Qualifications:

One (1) year of relevant work experience is preferred.

Key Responsibilities:

- Assess flight departure schedules and connecting airlines based on customer tickets.

- Screen all passengers transferring between airlines before placing baggage on return belts.

- Verify the accuracy of baggage tags.

- Assist and guide passengers with short-checked luggage.

- Manage misplaced or lost baggage claims and generate reports for carriers.

- Evaluate customer needs regarding airline locations.

This position is ideal for individuals entering the workforce or those returning with limited experience and education. ABM is a military-friendly employer, encouraging veterans and candidates with military backgrounds to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.