Customer Service Agent
3 weeks ago
We are seeking a skilled and enthusiastic Customer Service Agent to join our Front Office team at the Loews Ventana Canyon Resort. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring that every guest has a memorable experience during their stay with us.
About the JobThe ideal candidate will have excellent communication skills, both verbal and written, and be able to work effectively in a fast-paced environment. They will be responsible for registering guests, assigning rooms, and coordinating with other departments to satisfy guest requests.
Responsibilities- Register guests and assign rooms in a timely and efficient manner
- Obtain necessary credit and payment information from guests
- Provide check cashing and foreign currency conversion for hotel guests
- Coordinate with other hotel departments to satisfy guest requests
- Adhere to all Loews Hotels Star Service Standards
- High school diploma or equivalent required
- 1-2 years of customer service experience preferred
- Ability to work a flexible schedule, including weekends and holidays
The salary for this position is approximately $42,000 per year, plus benefits, including health insurance, paid time off, and a 401(k) plan.
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Customer Service Agent
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Customer Service Agent
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Customer Service Representative
2 days ago
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Hotel Guest Services Agent
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Customer Experience Coordinator
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State Farm Agent Sales Associate
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Resort Guest Service Agent
4 weeks ago
Tucson, Arizona, United States Loews Ventana Canyon Resort Full timeAbout the RoleAs a Front Office Agent at Loews Ventana Canyon Resort, you will play a critical role in ensuring that our guests have an exceptional stay with us. Your primary responsibilities will include welcoming and registering guests, assigning rooms, and providing personalized service to meet their needs.You will also be responsible for processing...