Customer Service Advocate
5 days ago
We are seeking a Customer Service Advocate to join our team at Rebecca Sanford - State Farm Agent. This role is responsible for providing exceptional customer service and support, while also driving sales growth through proactive marketing and sales efforts.
Salary & Benefits
The successful candidate can expect a competitive salary, paid time off, bonus based on performance, and opportunities for advancement in the company.
Responsibilities
- Provide exceptional customer service and support.
- Proactively market and sell relevant insurance products and services.
- Assist customers with policy applications and renewals.
- Handle customer inquiries and provide timely responses.
- Maintain accurate records of customer interactions.
- Meet minimum monthly sales quotas to receive full bonus.
Requirements
- Strong customer service and communication skills.
- Desire to grow and help others.
- Detail-oriented and able to multitask.
- Experience in customer service or sales.
- Technology skills are a must as several software systems are used daily.
- Organizational skills are necessary.
- Strong morals and ethics.
- Reliable and punctual.
- Able to adapt to industry updates and changes.
- Must be licensed in the State of AZ with a producers license in Property, Casualty, Life and Health insurance.
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