Customer Service Professional

5 days ago


Tucson, Arizona, United States Michael Severson - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As an integral part of our agency, you will play a key role in establishing strong relationships with clients, providing exceptional service, and driving business growth.

About the Agency

Our office is one of the highest producing State Farm agencies in Southern Arizona, serving a booming population in Tucson. We pride ourselves on delivering unparalleled customer service, educating clients, and tailoring coverage options to their specific needs.

Responsibilities
  • Develop and maintain customer relationships through regular follow-ups and communication.
  • Use a customer-centric approach to review insurance options and educate clients on available products and services.
  • Identify customer needs and market appropriate products to drive sales and revenue growth.
Benefits and Requirements
  • Hourly pay plus commission/bonus structure.
  • Paid time off (vacation and personal/sick days).
  • Flexible working hours to accommodate client needs.
  • Growth potential and opportunities for advancement within the agency.
  • Hiring bonus for new hires.
Requirements
  • Aptitude for marketing products based on customer needs.
  • Excellent written, verbal, and listening communication skills.
  • People-oriented and detail-driven approach.
  • Proactive problem-solving skills and ability to learn computer functions.
  • Team player with a strong work ethic.
Compensation Package

The estimated salary for this position is $40,000 - $60,000 per year, depending on experience and performance.



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