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Front Desk Associate

2 months ago

St Louis MO USA, United States Genesis Health Clubs Full time
Job Summary

We are seeking a highly motivated and customer-focused Front Desk Associate to provide exceptional service to our members and guests. As the face of our business, you will be responsible for creating a positive and welcoming experience for everyone who walks through our doors.

Key Responsibilities
  • Member Engagement: Greet members, prospective members, and guests with a smile and a warm welcome.
  • Customer Service: Provide top-notch customer service to resolve issues and ensure member satisfaction.
  • Front Desk Operations: Handle front desk activities, including answering phones, checking-in members, and processing transactions.
  • Tour and Sales: Take prospective members on tours of our facility and showcase our amenities and services.
  • Club Operations: Ensure gym systems and processes are followed, and maintain a clean and safe environment.
Requirements
  • Customer Service Experience: Previous customer service experience preferred, but not required.
  • Communication Skills: Strong communication and customer service skills are essential for success in this role.
  • Attitude and Passion: An upbeat and positive attitude, with a passion for health and fitness, is a must.
  • Technical Skills: Basic computer proficiency is required.

At Genesis Health Clubs, we value our members and strive to provide an exceptional experience. If you are a people person with a passion for health and fitness, we encourage you to apply for this exciting opportunity.