Cash Operations Specialist

6 days ago


Reno, Nevada, United States Renown Health Full time
Job Summary

The Cash Support Specialist plays a vital role in the daily cash operations of Renown Health, ensuring accurate accounts receivable reporting and quality data entry. This position is accountable for the initial and ongoing success of the Cash Support Team, providing support and backup for department members and leadership.

Key Responsibilities
  • Coordinate with Renown Revenue Cycle Information Technology to address issues with remittance file loading into the hospital information system.
  • Work with Renown's designated electronic remittance vendor to resolve issues with receipt of remittance files from insurance payors.
  • Post all electronic payments accurately to patient accounts.
  • Research and reconcile unidentified electronic payments to be posted to the correct patient accounts.
  • Process Medicare retractions, rebates, and payer level take back/PLB payments.
  • Assist with training of new Cash Support Representatives as needed.
  • Report concerns to leadership staff.
  • Compile and report data as requested.
Requirements
  • Two years of general business office or cash handling experience.
  • Math skills must be accurate and consistent, and the ability to operate a 10-key by touch.

This position requires high standards of courteousness, performance, diplomacy, and respect for confidentiality. The incumbent must be able to identify and resolve problems, set goals and priorities, and represent the department in a professional manner.



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