Healthcare Operations Manager
4 weeks ago
We are seeking a highly skilled and experienced Healthcare Operations Manager to join our team at Heart of Ohio Family Health Centers. The successful candidate will be responsible for overseeing the daily operations of our health centers, coordinating the work activities and management of staff, and ensuring compliance with established practice standards.
Key Responsibilities:
- Oversee office functions and ensure compliance with established practice standards
- Implement clinic policies and procedures
- Supervise assigned staff and ensure office space, supplies, and assistance are provided and maintained
- Maintain records and complete required reports
- Resolve work problems to ensure quality patient service
- Work with physicians and management to ensure effective clinic operations and relations
- Attend required meetings, participate in committees, and participate in professional development activities as required
- Maintain strictest confidentiality
Requirements:
- Bachelor's degree in health administration, public health, or equivalent
- At least two years of progressively responsible management-level experience in healthcare management
- Require prior experience in managing an office in healthcare
- Require prior experience in successfully managing direct reports
- Require prior experience in coding and billing in the medical industry
- Require intermediate knowledge of computer software: Microsoft Word, Excel
- Require knowledge of patient scheduling software (preferably EPIC)
- Ability to travel between both sites as well as attend other off-site activities/events as required
- Ability to manage employee relations pertaining to direct reports to provide a smooth and pleasant work harmony, team building
- Excellent understanding of customer service as related to medical service delivery
- Able to build an effective team environment
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