Customer Support and Sales Specialist

6 days ago


White Plains, New York, United States Mitsui Chemicals America, Inc. Full time

About Mitsui Chemicals America, Inc.

Mitsui Chemicals America, Inc. is a leading provider of chemical products and services in the United States.

We are seeking a highly skilled and experienced Customer Support and Sales Specialist to join our team.

Salary: $62,000 - 72,000 per year, depending on experience and location.

The successful candidate will be responsible for providing exceptional customer service and sales support to our business divisions, including assisting customers and vendors, processing all sales transactions, coordinating division operations, and following company strategy and policies to achieve our objectives.

Main Responsibilities:

  • Support the development and implementation of sales strategies and initiatives, working closely with the sales team to identify and pursue new business opportunities.

  • Process all sales transactions accurately and efficiently, ensuring that orders are fulfilled in a timely manner and that customers receive excellent service.

  • Communicate regularly with customers regarding orders, respond to customer inquiries and complaints in a timely manner, and investigate and reconcile shipping-related customer grievances.

Requirements:

  • Bachelor's degree from a four-year college or university or one to two years related experience and/or training; or equivalent combination of education and experience.

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, vendors, and internal stakeholders.

  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.



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