Retail Operations Manager
6 days ago
The Shift Supervisor plays a vital role in driving store performance and excellence at Goodwill Industries of Southwest Florida. As a leader, you will oversee daily operations, supervise staff, and ensure seamless customer experiences. With excellent communication skills and a passion for teamwork, you will thrive in this dynamic environment.
Key Responsibilities:
- Spearhead sales growth and expense control initiatives to drive business results
- Train and develop team members to meet production goals, merchandise standards, and customer service expectations
- Maintain a high level of knowledge on point-of-sale systems, office software, and donation processes
Requirements:
- A minimum of 1 year of retail sales experience with a strong background in supervision or leadership
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- Familiarity with basic math concepts, attention to detail, and ability to work in a fast-paced environment
About the Role:
This is a full-time position that requires working long hours, weekends, evenings, and holidays. As a Shift Supervisor, you will be responsible for managing the store floor, supervising staff, and providing exceptional customer service.
Benefits:
- Competitive salary: $45,000 - $60,000 per year
- Health, vision, and dental insurance
- 403(b) retirement plan
- Paid holidays and personal time off (PTO)
- Employee Assistance Program and store discounts
Workplace Values:
- Respect: We treat all people with dignity and respect.
- Stewardship: We honor our heritage by being socially, financially, and environmentally responsible.
- Ethics: We strive to meet the highest ethical standards.
- Learning: We challenge each other to strive for excellence and continually learn.
- Innovation: We embrace continuous improvement, bold creativity, and change.
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