Retail Operations Manager

2 days ago


Fort Lauderdale, Florida, United States Rainbow Stores Full time
Job Overview

We are seeking a highly skilled Retail Operations Manager to oversee the daily activities of our retail sales team.

The ideal candidate will have previous experience in retail and customer service, with excellent leadership qualities and communication skills.

Key Responsibilities
  • Supervise and coordinate the activities of the retail sales team, ensuring optimal efficiency and productivity.
  • Train and evaluate employees, providing constructive feedback and guidance to enhance their performance.
  • Track monthly results and trends to inform business forecasting and strategic decision-making.
  • Resolve escalated customer complaints in a professional and timely manner.
Requirements and Qualifications
  • Prior experience in retail or customer-facing roles, with a proven track record of success.
  • Ability to thrive in a fast-paced environment, adapting to changing circumstances and priorities.
  • Excellent written and verbal communication skills, with the ability to effectively convey information to team members and stakeholders.
  • Strong leadership qualities, with a collaborative and inclusive approach to team management.
Compensation and Benefits

Our company offers a competitive salary range of $60,000 - $80,000 per year, commensurate with experience. In addition, we provide opportunities for benefits and growth within the company.



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