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Customer Solutions Engineer

2 months ago


Austin, Texas, United States SADA Full time
Job Summary

We are seeking a highly skilled Customer Solutions Engineer to join our team at SADA. As a key member of our Google Cloud Security team, you will play a pivotal role in guiding clients through their journey with Google Cloud services.

Key Responsibilities
  • Collaborate closely with architects, engineers, and sales teams to design, prototype, and advocate for Google Cloud solutions.
  • Partner directly with clients, Google teams, and sales representatives to qualify opportunities, craft proposals, and ensure the successful execution of contracts and engineering initiatives.
  • Work collaboratively with architects and engineers to design, prototype, and inspire clients with Google Cloud services.
  • Partner with sales teams, Google, and clients to qualify engagements, create robust proposals, and deliver contracts for successful execution.
  • Be hands-on, conduct experiments, and build prototypes to validate solutions and build client confidence.
Requirements
  • Minimum of 5 years with cloud-native architecture in a customer-facing or support role.
  • At least five years in vendor pre-sales cybersecurity, including threat detection, malware intelligence, cloud security posture management, SIEM, or SOAR.
  • Proficiency in various IT technologies and security solutions, including SIEM, NGFW, Proxy, IDS/IPS, DLP, EDR, A/V, WAF, and SOAR.
  • Knowledge of cybersecurity trends, industry frameworks (e.g., MITRE, NIST), and hacking tools/methodologies.
  • Experience in infrastructure modernization, application development, and data engineering within cloud environments (Google Cloud is preferred, but others like AWS, Azure, etc., are acceptable).
  • Experience in technical consulting, conducting design sessions, architecting solutions, and aligning strategies with business goals.
  • Experience in technical pre-sales, including services scoping, technical demos, and running proof of value engagements.
  • Excellent problem-solving, presentation, and communication skills.
  • Ability to convey complex technical concepts effectively to a range of stakeholders.
  • Ability to travel up to 25% of the time.
Preferred Qualifications
  • Google Professional level Certifications and other industry certifications.
  • Specific experience with Google Cloud Security products and services.
  • Experience implementing security solutions for enterprises, understanding market trends, and familiarity with industry frameworks.
  • Ability to deliver technical presentations, manage proposals, and maintain strong client relationships.
About SADA

SADA is a leading provider of cloud services, with a strong focus on innovation and customer satisfaction. We are committed to creating a diverse and inclusive work environment, where our employees can thrive and grow.

We are proud to be a Google Cloud partner, and we are committed to helping our clients achieve their goals through the use of Google Cloud services.

We offer a comprehensive benefits package, including unlimited PTO, paid parental leave, competitive compensation, and professional development opportunities.