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Customer Service Representative

2 months ago

Ithaca, New York, United States Kris Yelverton - State Farm Agent Full time
Job Description

**Position Overview**

Are you a motivated and customer-focused individual who enjoys working with the public? If so, this role may be the perfect fit for you. As a State Farm Agent Team Member, you will have the opportunity to work with a successful independent contractor agent, providing exceptional customer service and support.

**Responsibilities**

  • Establish and maintain strong relationships with customers, providing prompt and accurate service as needed.
  • Develop leads, schedule appointments, and identify customer needs to market appropriate products and services.
  • Work collaboratively with the agent to identify and support local community events and initiatives.
  • Maintain a high level of professionalism and work ethic, with a commitment to success and customer satisfaction.

**Benefits**

  • Competitive hourly pay plus commission/bonus opportunities
  • Flexible scheduling to accommodate your needs
  • Valuable experience and growth opportunities within the agency

**Requirements**

  • Excellent interpersonal and communication skills, with a strong ability to work in a team environment
  • Interest in marketing products and services based on customer needs
  • Proactive problem-solving skills and attention to detail
  • Ability to multi-task and prioritize tasks effectively

**About Our Agency**

Kris Yelverton - State Farm Agent is a successful and growing agency, dedicated to providing exceptional service to our customers. We are committed to building strong relationships and supporting our community through various initiatives and events.