Administrative Coordinator
3 weeks ago
Location: On-site, ECN Operating LLC
Estimated Salary: $16.00 - $18.00 per hour
We are seeking a reliable and experienced Administrative Coordinator to join our growing team at ECN Operating LLC. This position functions as an interface with patients, physicians, and staff, handling all incoming calls in an appropriate, timely, and efficient manner.
This role requires excellent customer service skills, strong administrative and organizational abilities, and knowledge of basic medical terminology. Ideal candidates will have a high school diploma or equivalent.
The primary responsibilities of this position include:
- Answering clinic phones and directing calls appropriately
- Becoming educated on all studies to inform patients of their allotted compensation, doctor visits, etc.
- Scheduling appointments for patients according to patient preference and written protocols
- Performing computer data entry in registration, scheduling, and other programs as assigned
- Updating patient recruitment portals promptly and accurately
- Providing patient study compliance follow-up as needed
- Maintaining a pleasant appearance of the reception area and lobby
- Performing other duties as assigned by the Site Manager
EQUAL OPPORTUNITY EMPLOYER
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