Reception and Patient Services Coordinator
3 weeks ago
We are seeking a skilled Reception and Patient Services Coordinator to join our team at ECN Operating LLC. This role is responsible for providing exceptional patient care and administrative support in a fast-paced medical clinic environment.
About the Job
- This position functions as an interface with patients, physicians, and staff, handling all incoming calls, scheduling appointments, and performing data entry tasks.
- The ideal candidate will possess excellent customer service skills, strong administrative abilities, and knowledge of basic medical terminology.
Key Responsibilities
- Answer clinic phones and direct calls to the appropriate personnel or departments.
- Become educated on all studies to inform patients about their allotted compensation, doctor visits, and other relevant information.
- Schedule appointments according to patient preference and established protocols.
- Perform data entry tasks in registration, scheduling, and other programs as assigned.
- Maintain accurate records and update patient recruitment portals promptly.
- Provide compliance follow-up as needed and ensure a pleasant appearance of the reception area.
Requirements
- High school diploma or equivalent required.
- Prior experience in a medical office setting preferred.
Benefits and Compensation
The estimated annual salary for this position is between $32,000 and $38,000, depending on experience and qualifications. We offer a competitive benefits package, including health insurance, paid time off, and opportunities for professional growth and development.
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