Helpdesk/AV Support Specialist
4 weeks ago
Waterford School, a premier liberal arts college preparatory private school, is seeking a full-time Helpdesk/AV Technician to provide technical support to faculty, staff, parents, and students. The successful candidate will be responsible for troubleshooting and resolving hardware and software issues, as well as setting up and supporting AV-related presentations in various campus rooms.
Key Responsibilities- Provide Tier 1 hardware and software support for faculty, staff, parents, and students
- Diagnose and resolve problems with technology, including laptops, desktops, TVs, monitors, printers, mobile devices, networking equipment, and online platforms
- Set up, run, and support AV-related presentations in various campus rooms
- Collaborate with the IT Department to ensure seamless technical support
- 2-year technical degree
- 2 years of helpdesk experience
- AV experience
- CompTIA A+ certification or comparable
- Strong familiarity with macOS
- Google Workspace, Admin, Chromebook expertise
- Strong troubleshooting/diagnosing skills
- High attention to detail
- Ability to take direction and work independently
- Ability to communicate effectively with people of all ages/technical levels
- Ability to lift 50 lbs
Waterford School is set on 45 acres at the foot of Utah's Wasatch Mountains, offering a unique and inspiring work environment. The school values a collegial atmosphere and a commitment to learning. Benefits include medical, dental, and 403(b) plans.
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