IT Support Specialist

4 days ago


Provo, Utah, United States PGS Worldwide Full time
Aerospace Leader Seeks IT Support Technician

PGS Worldwide is actively seeking a skilled IT Support Technician to support ongoing projects for an Aerospace leader in Hill AFB, UT. This is an initial 6-month contract-to-hire opportunity.

Job Summary

An Aerospace leader has a job opening for a Field Service Technician for Hill AFB, Utah. The successful candidate will provide desktop/laptop and some server IT support for customers, troubleshoot problems, and resolve issues.

Key Responsibilities
  • Provide desktop/laptop and some server IT support for customers
  • Diagnose and troubleshoot problems with individual or multiple computer systems
  • Resolve issues, including contacting and assisting vendors
  • Research, analyze, and provide hardware/software recommendations
  • Diagnose and resolve complex end-user hardware/software problems
  • Perform new computer configuration and coordinate workstation upgrade/replacement process
  • Participate in the deployment of new software platforms
  • Track user requests for equipment, information, and problem reporting
Requirements
  • High School Diploma or equivalent
  • US Citizenship
  • ACTIVE Secret required to start
  • Minimum 5 years experience in an IT support role
  • Hardware/software requirements
  • Experience with McAfee, MS OS, MS Office Suite, MS Server 2003/2008
  • Excellent communication, trouble shooting, and analytical skills
  • Excellent knowledge of computer hardware, software, and terminology
  • Excellent knowledge of computer systems and local area networks
Why PGS Worldwide?

Military veterans and transitioning military members are encouraged to apply to all PGS Worldwide positions. We are a Veteran Founded company and work with leaders in Aerospace who rely on your military expertise to support mission-critical programs nationwide.



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