IT Support Specialist
4 days ago
PGS Worldwide is actively seeking a skilled IT Support Technician to support ongoing projects for an Aerospace leader in Hill AFB, UT. This is an initial 6-month contract-to-hire opportunity.
Job SummaryAn Aerospace leader has a job opening for a Field Service Technician for Hill AFB, Utah. The successful candidate will provide desktop/laptop and some server IT support for customers, troubleshoot problems, and resolve issues.
Key Responsibilities- Provide desktop/laptop and some server IT support for customers
- Diagnose and troubleshoot problems with individual or multiple computer systems
- Resolve issues, including contacting and assisting vendors
- Research, analyze, and provide hardware/software recommendations
- Diagnose and resolve complex end-user hardware/software problems
- Perform new computer configuration and coordinate workstation upgrade/replacement process
- Participate in the deployment of new software platforms
- Track user requests for equipment, information, and problem reporting
- High School Diploma or equivalent
- US Citizenship
- ACTIVE Secret required to start
- Minimum 5 years experience in an IT support role
- Hardware/software requirements
- Experience with McAfee, MS OS, MS Office Suite, MS Server 2003/2008
- Excellent communication, trouble shooting, and analytical skills
- Excellent knowledge of computer hardware, software, and terminology
- Excellent knowledge of computer systems and local area networks
Military veterans and transitioning military members are encouraged to apply to all PGS Worldwide positions. We are a Veteran Founded company and work with leaders in Aerospace who rely on your military expertise to support mission-critical programs nationwide.
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