Member Specialist

5 days ago

Port Saint Lucie, Florida, United States Walmart Full time
Job Summary

We are seeking a highly skilled and customer-focused Member Specialist to join our team at Sam's Club. As a Member Specialist, you will be responsible for providing exceptional member service, ensuring a positive shopping experience, and promoting Sam's Club products and services.

Key Responsibilities
  • Provide member service by maintaining exit areas, reviewing member receipts, and acknowledging members.
  • Assist members with purchasing decisions, locate merchandise, and resolve member issues and concerns.
  • Maintain self-checkout area, process member purchases, and assist with payments, returns, refunds, and exchanges.
  • Secure and safeguard Sam's Club assets and property by observing and communicating potential criminal activity.
  • Assist with training of Member Frontline Service associates on company processes and procedures.
Requirements
  • Customer Service experience, preferably in retail.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Excellent communication and problem-solving skills.
  • Ability to work a variety of shifts, including weekends and holidays.
Benefits

As a Member Specialist at Sam's Club, you will enjoy a competitive hourly wage, performance-based bonus awards, and a range of benefits, including:

  • Health benefits, including medical, vision, and dental coverage.
  • Financial benefits, including 401(k), stock purchase, and company-paid life insurance.
  • Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting.
  • Other benefits, including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
About Sam's Club

Sam's Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas, and opinions- while being inclusive of all people.

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