Front Desk Receptionist-FULL TI
1 week ago
**Job Summary**
Senior Star is seeking a highly motivated and customer-focused Front Desk Concierge to join our team. As a Front Desk Concierge, you will be the first point of contact for our residents and their guests, providing exceptional service and ensuring a warm and welcoming experience.
**Responsibilities**
• Provide exceptional customer service to residents and their guests
• Manage front desk operations, including answering phones, responding to emails, and handling resident requests
• Maintain a clean and organized front desk area, including handling mail, packages, and other deliveries
• Collaborate with other departments to ensure seamless communication and service delivery
• Participate in ongoing training and development to enhance skills and knowledge
**Requirements**
• High school diploma or equivalent required; associate's or bachelor's degree preferred
• 1-2 years of experience in a customer-facing role, preferably in a senior living or hospitality setting
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize multiple tasks
• Strong problem-solving and conflict resolution skills
**What We Offer**
• Competitive hourly rate
• Opportunities for professional growth and development
• Collaborative and supportive work environment
• Recognition and rewards for outstanding performance
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