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Customer Service Representative

1 month ago

Allentown, Pennsylvania, United States DXP Enterprises Full time
Job Description

We are seeking a highly skilled and motivated Customer Service Representative to join our team at DXP Enterprises. As a key member of our customer service team, you will be responsible for providing exceptional service to our industrial customers, responding to their inquiries, and resolving any issues in a timely and professional manner.

Key Responsibilities:

  • Respond to customer inquiries regarding company products and services
  • Process customer phone orders and check availability of stock and shipping dates
  • Quote prices, fill orders to customer specifications, and process sales data via computer
  • Assist the outside sales team by preparing price quotes and sourcing products

Requirements:

  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Knowledge of pumps and rotating equipment is a plus
  • High school diploma or equivalent required

What We Offer:

  • A comprehensive benefits package, including medical, dental, vision, and 401(k) plans
  • A supportive and goal-oriented work environment
  • Opportunities for professional growth and development

DXP Enterprises is a leading provider of industrial MRO supply chain management solutions. We are committed to delivering exceptional service and support to our customers, and we are seeking a talented and motivated individual to join our team.