Sales and Customer Service Representative
4 weeks ago
Are you passionate about delivering exceptional customer experiences and helping others achieve their wellness goals? As a Sales and Customer Service Associate at Massage Envy Exton, you'll play a vital role in creating a welcoming and supportive environment for our clients.
Key Responsibilities:- Provide outstanding customer service, ensuring every client feels valued and understood
- Promote the benefits of Total Body Care, educating clients on new services and encouraging homecare retail purchases
- Support clinic flow by scheduling services, answering phone calls, and responding to emails
- Help grow and retain a client base through in-person and phone/email outreach
- Competitive base pay plus bonuses and commissions
- Matching 401(k) and paid time off for full-time employees
- Employee referral bonus program and Employee Assistance Program
- A flexible schedule for a better work-life balance
- In-depth product and service training
- A free massage, skincare, or stretch service each month
- 40% off all products
- High school diploma (or equivalent) and previous retail or sales experience (preferred)
- Critical thinking, excellent math and computer skills, and the ability to multitask
- Great people skills and the ability to establish positive relationships with guests
- Supporters of total body care with a general knowledge of massage and skin care services
At Massage Envy Exton, we're committed to creating a supportive and inclusive environment where our team members can thrive. If you're passionate about delivering exceptional customer experiences and helping others achieve their wellness goals, we'd love to hear from you.
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