Customer Service Manager

3 days ago


Exton, Pennsylvania, United States Hobby Lobby Full time

Job Overview

Hobby Lobby is seeking a Customer Service Manager to join our team. As a Customer Service Manager, you will be responsible for providing exceptional customer service, managing store operations, and leading a team of customer service representatives.

Responsibilities

  • Provide excellent customer service to ensure customer satisfaction and loyalty
  • Manage store operations, including scheduling, inventory, and cash handling
  • Lead and develop a team of customer service representatives to achieve sales and customer service goals
  • Assist customers with returns and exchanges
  • Manage registers and ensure accurate cash handling

Requirements

  • Excellent customer service skills
  • Basic computer skills
  • Desire to learn and grow with the company
  • Trustworthy and dependable
  • Super friendly and approachable

Benefits

  • Competitive wages
  • Medical, dental, and prescription benefits
  • 401(k) program with company match
  • Paid vacation and personal paid time off
  • Employee discount
  • Life insurance and long-term disability insurance
  • Flexible spending plan
  • Holiday pay

Hobby Lobby is an equal opportunity employer and welcomes applications from diverse candidates.

Please contact us at (877) 303-4547 for reasonable accommodation of disability during the hiring process.



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