Customer Service Manager
3 days ago
Job Overview
Hobby Lobby is seeking a Customer Service Manager to join our team. As a Customer Service Manager, you will be responsible for providing exceptional customer service, managing store operations, and leading a team of customer service representatives.
Responsibilities
- Provide excellent customer service to ensure customer satisfaction and loyalty
- Manage store operations, including scheduling, inventory, and cash handling
- Lead and develop a team of customer service representatives to achieve sales and customer service goals
- Assist customers with returns and exchanges
- Manage registers and ensure accurate cash handling
Requirements
- Excellent customer service skills
- Basic computer skills
- Desire to learn and grow with the company
- Trustworthy and dependable
- Super friendly and approachable
Benefits
- Competitive wages
- Medical, dental, and prescription benefits
- 401(k) program with company match
- Paid vacation and personal paid time off
- Employee discount
- Life insurance and long-term disability insurance
- Flexible spending plan
- Holiday pay
Hobby Lobby is an equal opportunity employer and welcomes applications from diverse candidates.
Please contact us at (877) 303-4547 for reasonable accommodation of disability during the hiring process.
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