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Marketing and Event Operations Coordinator

2 months ago

Norristown, Pennsylvania, United States Globus Medical Full time

At Globus Medical, we operate with a commitment to enhancing the quality of life for individuals with musculoskeletal conditions. Our dedicated team is motivated by the needs of patients, as well as the healthcare professionals who assist them. We foster a culture of exceptional responsiveness by collaborating with researchers and educators to convert clinical insights into practical solutions. Our innovations enhance surgical techniques and outcomes, enabling patients to return to their daily lives swiftly.

Key Responsibilities

  • Review and finalize incoming product requests received through various channels in a prompt manner.
  • Manage daily requests for demonstration and laboratory inventory to support corporate and commercial events, coordinating all shipping logistics.
  • Ensure the timely return of inventory items post their scheduled return dates.
  • Oversee the request and fulfillment of custom bone model orders to support patient education initiatives.
  • Generate detailed reports on the usage of all demonstration and cadaveric lab inventory on a monthly, quarterly, and annual basis.
  • Coordinate the shipment of requested orders, address shipping challenges, and inform clients regarding any delays or missing materials.
  • Assist the Tradeshows team with product requests, inventory logistics, and participate in on-site activities, including booth setup, dismantling, workshops, and promotional events.
  • Determine the appropriate shipping methods for marketing materials in line with company policies.
  • Maintain and update relevant customer order data, including modifications to existing orders, and provide alternative resources when requested items are unavailable.
  • Support international requests, including the necessary documentation for import and customs clearance.

Qualifications

Essential Requirements

  • High school diploma or equivalent is required.
  • 2 to 4 years of relevant experience is preferred.
  • Proficient in word processing (Word), spreadsheets (Excel), presentation software (PowerPoint), and data visualization tools.
  • Demonstrated ability to communicate effectively in both written and verbal formats.
  • Must be able to occasionally lift and/or move up to 50 pounds.
  • Willingness to travel up to 5%, including weekends.

Preferred Qualifications

  • Experience in domestic and international logistics.
  • Background in inventory management.

Additional Information

This job description is intended to provide a general overview of the responsibilities and qualifications associated with this position. Duties and responsibilities may evolve over time.

Our Core Values:

Our philosophy, Life Moves Us, is founded on four core values: Passion for Innovation, Customer-Centric Approach, Team Collaboration, and Results-Driven Mindset.

  • Passion for Innovation: We are dedicated to enhancing patient care through advanced technology and continuous improvement of our solutions.
  • Customer-Centric Approach: We prioritize our customers' needs and respond with urgency.
  • Team Collaboration: We believe in the power of teamwork and treat each other with respect, supporting one another to achieve our goals.
  • Results-Driven Mindset: We pursue our mission with energy and determination, overcoming challenges to deliver impactful solutions.

Equal Employment Opportunity:

Globus Medical is an equal opportunity employer, committed to a diverse workforce and an inclusive environment where all employees are valued.