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Engineering Manager

2 months ago

San Francisco, California, United States Pager Full time
About the Role

PagerDuty is seeking an experienced Engineering Manager to lead our incident management team. As a key member of our engineering leadership team, you will be responsible for managing a team of software engineers responsible for owning critical services within the PagerDuty product.

Key Responsibilities
  • Team Leadership: Manage a team of software engineers and provide guidance on technical direction and strategy.
  • Incident Management: Lead the incident management process, including root cause analysis, mitigation, and post-incident review.
  • Collaboration: Partner closely with Product Management, Engineering, and UX stakeholders to facilitate project delivery and ensure alignment with business objectives.
  • Technical Expertise: Stay up-to-date with industry trends and technologies, and provide technical guidance to the team.
  • Communication: Communicate effectively with both technical and non-technical stakeholders, including executives, customers, and team members.
Requirements
  • 8+ years of overall experience in Engineering
  • 1+ year of Engineering Management in a SAAS organization
  • Proven experience building user-facing web applications or similar
Preferred Qualifications
  • Ability to work on large scale systems and/or data pipelines and has knowledge of the pitfalls that can come with under/over engineering
  • Possess a sense of urgency towards action, customer-first philosophy and ability to think and act strategically
  • Understand the balance between planning out work and just getting things done
  • Demonstrated ability to hire and develop engineers with varying levels of experience to help them reach their full potential
  • Excellent ability to communicate in all directions of the org chart and understand the importance of laying out context for the team instead of prescribing solutions
  • Deep understanding of Agile principles and effective application
  • Able to code, if needed, and provide informed opinions on the quality of code
  • You have an opinion on what good engineering looks like
  • You have a good balance of when to empower your teams and get out of the way, and when to step in and help make some important decisions
What We Offer

The base salary range for this position is $139,000 CAD. This role may also be eligible for bonus, commission, equity, and/or benefits.