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Facilities Operations Supervisor

2 months ago


Maryland Heights Missouri, United States Hollywood Casino St. Louis Full time

JOIN OUR TEAM AT HOLLYWOOD CASINO ST. LOUIS:

At Hollywood Casino St. Louis, we are dedicated to transforming the entertainment landscape. We are in search of individuals who are passionate about creating enjoyable experiences for our guests.

As part of our dynamic team, you will engage in a fast-paced environment alongside a diverse group of colleagues who share a commitment to excellence and guest satisfaction.

We prioritize your professional development and offer resources to help you grow in your career.

Learn more about our comprehensive benefits, including 401k plans, employee perks, career advancement opportunities, and scholarship programs.

YOUR ROLE:


Oversee the daily functions of the facilities department, focusing on the maintenance, installation, and repair of HVAC, electrical, and plumbing systems.

Ensure that all work orders are efficiently assigned, tracked, and completed. Maintain clear communication with all departments regarding work order progress and conduct inspections upon project completion.

Provide outstanding service to both internal and external guests, always maintaining a friendly and approachable demeanor. Actively seek opportunities to assist guests and team members.

Develop effective work schedules while managing labor costs and meeting staffing goals.

Plan and execute projects and preventative maintenance tasks.

Monitor and manage inventory for necessary parts and materials, reordering as required.

Conduct daily property inspections to ensure cleanliness, attractiveness, and functionality, addressing any issues immediately.


Implement a tailored training program for each role, including Department Leads, to maximize the potential of all team members.

Stay informed about new methods, techniques, equipment, and materials that can enhance overall operations.


Maintain regular communication with vendors in mechanical, electrical, plumbing, fire safety, and landscaping to coordinate emergency repairs and ensure compliance with contractual obligations.

Foster high levels of team member engagement.

Lead all aspects of team member relations, including hiring, coaching, recognition, and performance evaluations.

QUALIFICATIONS:
Minimum of 5 years of facilities maintenance experience and at least 1 year in facilities management.

Excellent communication and customer service skills.

Ability to interact effectively with guests, staff, and colleagues, resolving conflicts in a diplomatic manner.

Working knowledge of Electrical, Plumbing, HVAC, and Carpentry trades is essential; trade certification is preferred.

Flexibility to work varied shifts based on business needs.

Proficient in Microsoft Office and similar software applications.

Ability to present information clearly, write reports, and respond to inquiries from managers, clients, and the public.

Demonstrated capability to read and interpret building plans and blueprints.

Must be able to obtain and maintain a valid gaming license.

BE PART OF OUR STORY:

FOLLOW OUR JOURNEY:


As a leader in integrated entertainment, sports content, and casino gaming, Hollywood Casino St. Louis is committed to values such as diversity and sustainability for our community, team members, vendors, and the environment.

Join us in redefining entertainment. We look forward to your contribution.

Equal Opportunity Employer

COMPENSATION:
Starting salary of $57,445.00, commensurate with experience.