Patient Services Coordinator

2 weeks ago


Palestine, Texas, United States Prisma Health Urgent Care Full time
Job Summary

We are seeking a highly skilled Patient Services Representative to join our team at Prisma Health Urgent Care. As the first point of contact for patients, you will play a vital role in ensuring a positive and efficient experience.

Key Responsibilities
  • Greet patients and provide clear instructions in a professional manner
  • Analyze health insurance benefits and verify eligibility
  • Collect co-pays and balances, and perform various front office duties
  • Maintain a clean and organized reception area
  • Perform clerical tasks and adhere to established policies and procedures
  • Determine and collect each patient's financial responsibility
  • Assist the practice manager and other staff as needed
  • Provide overall support for physicians and office operations
  • Document Electronic Medical Records (EMRs)
  • Ensure HIPAA and OSHA compliance
Requirements
  • High school diploma or equivalent
  • Prefer at least one year of experience in a medical office or emergency room setting
  • Urgent care experience preferred, but not required
  • Ability to work 8am to 8pm, rotating weekends and holidays
  • Experience with insurance eligibility and co-pay determination


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