Service Technician for Field Operations

1 week ago


Davenport, Iowa, United States Palmer Group Full time
Job Overview

Our esteemed client is seeking a Field Service Technician to enhance their operational capabilities. The ideal candidate should possess a strong mechanical aptitude, exceptional problem-solving skills, and the willingness to travel for assignments as required. If you embody these traits and are interested in joining a company with a positive work environment, we encourage you to consider this opportunity.

Key Responsibilities:
  • Diagnose, troubleshoot, and repair various equipment.
  • Provide support to clients both via phone and in-person at their locations.
  • Assist in the installation, startup, and maintenance of equipment.
  • Interpret schematics and apply basic electrical knowledge.
  • Conduct proactive outreach and customer satisfaction assessments when not on-site.
  • Learn to calibrate equipment to meet specific tolerances set by the company and clients.
Qualifications:
  • Possession of a valid driver's license.
  • Ability to obtain a Class D driver's license and maintain a clean driving record (CDL is advantageous).
  • Experience or training in mechanical or electrical maintenance.
  • Willingness to travel, primarily for day trips.
  • Comfortable working in various environmental conditions.
  • Strong communication skills with the ability to educate clients on equipment operation.
  • Excellent customer service capabilities.
  • Availability for a rotating weekend on-call schedule.
Work Environment:
  • On-site position.
  • Company-provided vehicle, mobile phone, laptop, tablet, and necessary tools.
About the Company

Palmer Group is a leading employment agency established in 1998, recognized for delivering effective employment solutions. Our dedicated team collaborates with clients and candidates to navigate the dynamic job market successfully.

We offer a range of employment solutions, including temporary and contract staffing, direct-hire placements, and various job seeker and employer services.

As an employee-owned organization grounded in strong ethics and values, we are passionate about improving lives. Our team consists of committed professionals who prioritize building meaningful relationships.

Our extensive client base includes local businesses and Fortune 500 companies across diverse industries, supported by a vast network of high-quality candidates from entry-level to executive positions.

Our areas of expertise encompass Accounting & Finance, Administrative & Customer Service, Construction, Engineering & Manufacturing, Human Resources, Information Technology, Insurance, Mortgage & Banking, and Sales & Marketing.



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