Field Service Technician

1 week ago


Davenport, Iowa, United States S.J. Smith Company Full time
Job Overview

Benefits:

  • 401(k) plan
  • 401(k) matching contributions
  • Paid time off
  • Parental leave options

Join Our Team as a Service Technician

Are you seeking a rewarding career with a company that values its employees and offers excellent benefits? We provide a comprehensive benefits package including paid time off, life insurance, and 401(k) matching.


About Us: S.J. Smith Company is a family-owned business specializing in gas and welding distribution since 1950. We pride ourselves on our commitment to customer satisfaction and employee well-being.

  • Servicing regions across Iowa, Illinois, and Missouri.
  • Delivering top-notch solutions through a dedicated team of professionals.

Position Details: This is a full-time role with a schedule from Monday to Friday, 7:30 AM to 4:30 PM.

  • 40 hours of paid time off after 90 days, increasing to 80 hours after one year, with additional increments after three and seven years.
  • Comprehensive Medical, Dental, and Vision Insurance.
  • 401(k) matching, life insurance, and short-term disability benefits.

Required Qualifications:

  • High school diploma or equivalent.
  • One to three years of experience in a related field.
  • Strong mechanical and electronic skills.
  • Willingness to learn welding applications post-hire.
  • Must obtain CPR and First Aid certification after hire.
  • Aptitude test to assess knowledge base prior to hiring.
  • Valid driver's license with a clean driving record.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook).

Preferred Qualifications:

  • Knowledge of NFPA 70E standards.
  • Technical college training in a relevant field.
  • Current CPR and First Aid certification.
  • Forklift operation training and experience.
  • Three years of experience in a service center environment repairing similar equipment.
  • Familiarity with positioning equipment and welding applications.

Key Responsibilities:

Under the supervision of the Service Center Manager, the Service Technician is responsible for:

  • Safely inspecting, troubleshooting, servicing, and maintaining welding machines, dry ice blasters, plasma cutting equipment, and related tools using specialized electronic testing equipment and hand tools.
  • Providing exceptional customer service to both internal and external clients.
  • Repairing and refurbishing electric and engine-driven equipment, performing preventative maintenance, and ensuring equipment appearance is maintained.
  • Assembling and calibrating rental equipment to ensure functionality.
  • Conducting inspections of returned equipment for operational integrity and damage.
  • Operating necessary equipment to manage parts inventory in the shop.
  • Completing all required documentation for machine repairs.
  • Occasionally servicing equipment at customer locations and advising on the best equipment for their needs.
  • Maintaining a clean and organized workspace at all times.
  • Keeping CPR and First Aid certifications up to date.

Why Work With Us?

  • Competitive compensation.
  • Excellent benefits package.
  • Opportunities for professional development and training.

We are an equal opportunity employer and welcome applications from all qualified individuals.



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