Field Service Technician

4 weeks ago

Rapid City, South Dakota, United States Leidos Full time
Job Summary

We are seeking a highly skilled Field Service Technician to join our team at Leidos. As a Field Service Technician, you will be responsible for performing customer support activities involving the installation, modification, and repair of complex equipment and systems.

Key Responsibilities
  • Perform on-site installation and testing of equipment to ensure proper working order.
  • Isolate equipment start-up malfunctions and take corrective action.
  • Manage resources, maintain schedules, and coordinate all repair activities in priority sequence to ensure adherence to contractual service level agreements (SLAs).
  • Work in a customer environment with systems operated in a 24/7 environment which require immediate response times.
  • Accept and update work orders in CRM systems such as Salesforce, Maximo, and GURU.
Requirements
  • Related trade experience (electrical, electronic, mechanical)/Military Training (electrical, mechanical, electronics).
  • Minimum of 2 years' experience directly involved in troubleshooting and field repair of electrical and electronic systems and equipment.
  • Excellent communications skills and a strong orientation for customer focus and teamwork.
  • Ability to pass an in-depth background check (TSA eQIP).
Preferred Qualifications
  • Possess excellent organizational, communication, interpersonal skills with the ability to multitask several projects at once.
  • Excellent customer service skills and the ability to handle stressful situations.
  • Self-motivated, reliable, and accountable individual.
  • Ability to lift/carry 50 lbs.
  • Ability to push/pull 200 lbs.
  • Ability to move/manipulate equipment weighing up to 1000 lbs. with the assistance of carts, hoists, davit cranes, pallet jacks or other devices as defined in the manuals and Technical Advisory documentation.
Salary Range

The salary range for this position is $65,000 to $70,000.

Pay Range

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary.

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