Field Service Mechanic

3 days ago

Rapid City, South Dakota, United States RDO Equipment Full time
Job Summary

We are seeking a skilled Field Service Technician to join our team at RDO Equipment Co. This individual will be responsible for the effective repair of machinery and components at high levels of quality.

Key Responsibilities
  • Diagnose, inspect, recondition, repair, assemble, and service equipment as assigned by the supervisor.
  • Document machine information and repairs completed on work order, including parts and fluids used.
  • Maintain a clean work area, as well as care for all shop tools, machines, and equipment.
  • Identify and communicate solutions for customer service opportunities in the dealership's area of responsibility.
  • Maintain technical and product knowledge on all equipment sold within the dealerships area of responsibility.
  • Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
  • Conduct self in the presence of customers and community so as to present a professional image of RDO Equipment Co.
  • Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
  • Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
  • Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
  • Perform all other duties as assigned by management in a professional and efficient manner.
Requirements
  • Excellent mechanical skills.
  • Trade-specific tooling, including hand and pneumatic tools.
  • Strong computer skills.
  • Excellent customer service skills.
  • Ability to assemble and perform maintenance functions on equipment.
  • Strong oral and written communication skills.
  • Strong organizational skills.

RDO Equipment Co. is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. We are committed to providing a safe and inclusive work environment for all employees and applicants.

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