Assistant General Manager

1 month ago


Taylor, Michigan, United States Panera Bread Full time
About the Role

As an Assistant General Manager at Panera Bread, you will play a key role in leading a high-performing team and driving business results. You will support the General Manager in managing overall operations, improving the customer experience, and increasing profitability. Your responsibilities will include building a culture of warmth, belonging, growth, and trust, ensuring extraordinary guest experiences, and leading, managing, and developing your team.

Key Responsibilities
  • Lead and Develop Your Team
    • Assist the General Manager in leading and supervising all cafe staff
    • Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning
    • Hire and train new team members, and keep your team motivated, energized, and engaged
    • Manage team performance to ensure your cafe's goals and quality standards are met, while ensuring extraordinary customer service
  • Ensure Extraordinary Guest Experiences
    • Make sure every customer is delighted by the quality of our food, service, staff, and safety measures
    • Build customer relationships that lead to long-term, loyal patrons
  • Ensure the Ongoing Success of Your Bakery-Cafe
    • Support the General Manager by making key decisions and solving problems
Requirements
  • Proven ability to direct, motivate, coach, and develop others in a fast-paced environment
  • Proven ability to drive positive results
  • Proven ability to run great shifts
  • Demonstrated understanding of the business
  • ServSafe certification
  • At least 18 years of age
About Panera Bread

At Panera Bread, we're committed to serving up more than just great food. We're dedicated to creating a positive impact on our customers, communities, and the environment. We're passionate about building a culture of warmth, belonging, growth, and trust, where everyone feels valued and supported.

Growth Opportunities

We offer a path to success for our Assistant General Managers, with opportunities to grow and develop their careers. Our training programs and leadership development initiatives will help you build the skills and confidence you need to succeed in your role and beyond.



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