Patient Services Coordinator

6 days ago


Oakland, California, United States Asian Health Services Full time
Job Summary

Asian Health Services is seeking a highly organized and detail-oriented Patient Services Representative to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to ensure a smooth and efficient patient experience.

Key Responsibilities
  • Register patients, verify insurance, and update system information
  • Answer incoming phone calls and respond to patient inquiries
  • Collect and post payments, provide fee information, and assist with scheduling appointments
  • Process referrals, explain procedures, and input information into electronic health records
  • Follow up with no-show patients and provide patient information to nursing staff
  • Participate in orientation and training of new staff, and provide backup support as needed
Requirements
  • High school diploma or equivalent required; two years' experience in a clinic setting preferred
  • Bilingual/bicultural in an Asian language preferred
  • Commitment to working in the Asian community and community health care
Benefits
  • Medical, dental, and vision premiums 100% paid by AHS
  • 12 vacation days, 12 sick days, and 12 holidays
  • 3% 403B employer contributions and up to 2% employee match contribution
  • Transportation benefit paid by AHS
  • FSA/dependent care assistance and long-term disability


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