Part-Time IT Specialist for Technology Support
5 days ago
At KNZ Solutions Inc., we are seeking a knowledgeable Part-Time IT Specialist to support our IT operations. With this role, you will play a key part in ensuring the seamless operation of our technology systems.
Job OverviewWe are looking for an IT professional with strong technical skills and excellent troubleshooting abilities. The ideal candidate will be detail-oriented, self-motivated, and capable of working independently as well as part of a team.
Schedule and CompensationThis is a part-time role with flexible hours. We offer competitive compensation based on experience. Opportunities for additional hours may arise based on business needs and project workloads.
Key Responsibilities- Provide technical support to staff by troubleshooting hardware, software, and network issues.
- Assist with the setup, installation, and configuration of desktops, laptops, printers, and other peripherals.
- Support the IT team in installing and updating software applications, ensuring systems are up-to-date.
- Assist with monitoring and maintaining network infrastructure, including Wi-Fi, routers, and switches.
- Manage helpdesk tickets, ensuring timely resolution or escalation of technical issues.
- Maintain accurate documentation for equipment, software, and user support logs.
- Perform routine maintenance tasks such as updates, backups, and system checks.
- Help ensure the security of IT systems by applying security patches and updates as directed.
- Currently pursuing or have completed an associate degree or bachelor's degree in information technology, Computer Science, or a related field.
- Relevant certifications such as CompTIA A+, Network +, or equivalent are a plus but not required.
- Equivalent practical experience in IT support or related areas will also be considered.
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