Senior Information Technology Specialist

6 days ago


Vienna, West Virginia, United States ALTA IT Services Full time

At ALTA IT Services, we are currently seeking a highly skilled Senior Information Technology Specialist to join our team. This is an exciting opportunity for the right candidate to work with one of our top clients in Vienna, VA.

Salary

The estimated salary for this role is $60,000 - $80,000 per year, depending on experience. We offer open to both C2C and W2 options and a multiyear contract.

This position requires 100% onsite work and offers a competitive compensation package, comprehensive benefits, including tuition reimbursement, paid holidays, sick and vacation time, as well as a matching 401(k) savings plan.

About the Job

We are looking for an experienced IT Technician who can provide top-notch technical support and services to our clients. The ideal candidate will have:

  • Tier 1 or Tier 2 diagnostics and troubleshooting experience with hardware and software
  • Familiarity with PC, Laptop, and Thin Client devices
  • Experience in document operating procedures and adept ticket notation ability
  • Experience with ServiceNow or equivalent ticketing system
  • Experience with Asset Management & Inventory Control – Scanning, updating, tracking, collection, and overall management of NF assets to ensure accuracy and availability of equipment.
  • Ability to perform employee moves, including equipment tear-downs, installs, and cable management.
  • Effective organizational, planning, and time management skills.

The successful candidate will be able to work independently and as part of a large group setting, providing excellent technical support and services to our clients.



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