Sports Administration Professional
2 weeks ago
Job Summary:
The Account Manager, Membership Services is a key role within Hornets Sports & Entertainment, responsible for delivering exceptional customer service to Season Ticket holders. This position requires a high level of confidentiality, administrative support, and the ability to work independently on assignments.
Key Responsibilities:
- Provide confidential and administrative support to Season Ticket holder accounts
- Interface with all levels of HSE to ensure seamless communication
- Work independently on assignments and prioritize work activities
- Assist with group sales renewals and event planning
- Compile and report information regarding patron interests and concerns
- Perform administrative functions as needed
Requirements:
- Bachelor's degree in Sports Administration, Business, or a related field
- One year experience in a customer service role
- Proficiency in Microsoft Office Programs, Excel, and PowerPoint
- Ability to work extended hours, including nights, weekends, and holidays
About Hornets Sports & Entertainment:
Hornets Sports & Entertainment is dedicated to creating a welcoming environment that celebrates diversity. We provide valuable benefits and competitive time off policies to help you and your family lead healthy, balanced lives. We are an equal opportunity employer and value diversity at our company.
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