Strategic Operations Manager

4 weeks ago


King of Prussia, Pennsylvania, United States Animal Care Training Services Full time
Job Description

Animal Care Training Services is seeking a highly skilled and strategic thinker to join our team as a People Strategy & Operations Manager. This role will be responsible for driving key business initiatives and change across the consultancy, focusing on internal operations and quality-of-service delivery to clients.

Key Responsibilities:

  • Manage the consultant onboarding process to ensure a smooth transition into their roles
  • Develop and implement strategies for consultant skills inventories and resource allocation
  • Assign and manage consultant schedules and contract OKRs/KPIs to ensure excellence in service delivery
  • Identify opportunities to streamline and improve existing processes
  • Regularly communicate consultant/contract updates and statuses to the President and Strategic Planning Committee

Requirements:

  • Ability to manage multiple projects and competing priorities
  • Ability to thrive in ambiguity and identify opportunities for improvement
  • A keen ability to develop and cultivate relationships and interact at all levels of the organization

What We Offer:

  • A dynamic and fast-growing consultancy with a strong focus on client success
  • A collaborative and supportive team environment
  • Opportunities for professional growth and development

How to Apply:

Please submit your resume and cover letter to tamij@actstraining.com, including your favorite snack.


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