Customer Service Manager

1 month ago


Washington, Washington, D.C., United States lululemon athletica Full time

Key Responsibilities:

As a Guest Experience Lead at lululemon athletica, you will be responsible for ensuring all guests receive a quality in-store experience. This includes assessing the level of guest connection and technical product education, as well as conducting preparation activities to ensure in-store readiness for guests.

Key Skills:

  • Ability to lead from the floor and assess the needs of the business, team, and guests
  • Excellent customer service skills
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment

What We Offer:

As a Guest Experience Lead at lululemon athletica, you will have the opportunity to work in a dynamic and supportive team environment. You will be responsible for ensuring the operational excellence of the store is maintained throughout shift, and you will have the opportunity to develop your skills and knowledge in customer service and store operations.



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