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Account Coordinator, Strategic Partnerships
2 months ago
We are seeking a highly skilled Account Coordinator to join our Corporate Partnerships team at AEG. The successful candidate will be responsible for developing and implementing effective communication and execution strategies for sponsor promotions, sweepstakes, and activations throughout the year.
Key Responsibilities- Develop and implement a working process to effectively communicate and execute sponsor promotions, sweepstakes, and activations.
- Work in conjunction with Marketing, Game Presentation, Graphics, and Broadcast to ensure assets assigned to sponsor activations are executed accurately.
- Monitor projects to ensure deadlines are met and information is shared across departments.
- Create detailed schedules and work with Sponsorship Service and Sales team to understand objectives/goals of each sponsor activation.
- Build an outline that establishes benchmarks, timelines, and mechanisms to measure success.
- Design new promotions that most effectively leverage our assets, while also building our partners' business.
- Monitor social media accounts for sponsor-related posts, identify misses, and create a follow-up plan to resolve.
- Act as a key contact to 20-30 assigned sponsorship partners, maintaining day-to-day relationships between partners and internal departments.
- Support Media Traffic Manager with scheduling radio, TV, OOH, web, signage, and digital asset execution.
- Manage the fulfillment process of assigned sponsorship accounts annually, including branding, client correspondence, marketing activities, production deadlines, hospitality fulfillment, contract compliance, etc.
- Responsible for corporate client communications, conflict resolution, and compliance on client deliverables and revenue.
- Manage the mid-season and end-of-season recap process, including the preparation of partner recaps.
- Bachelor's degree from an accredited college or university.
- One to three (1-3) years' experience in customer and/or account service.
- Demonstrated success as a service leader and with client retention.
- Strong existing client relationships preferred.
- Excellent people skills, and an ability to interact effectively and in a professional, diplomatic, and mature manner with VIPs as well as internal and external clients at all levels.
- High level of initiative, inner drive, and attention to detail.
- Problem-solving skills, excellent communication and presentation skills, including being comfortable speaking in front of groups and company executives.
- Ability to prioritize projects and to manage multiple projects simultaneously.
- Candidates must be able to meet tight deadlines and work effectively in a high-pressure environment.
- Strong leadership skills with the ability to take initiative and ownership and effectively leverage resources to drive successful outcomes.
- The selected candidate must be able to work evenings, weekends, and holidays as required.
- Ability to work autonomously and to function both independently and as a team member.
- High finger dexterity for large document typing.
- Occasional heavy lifting/moving of items up to 50lbs.
- Exposure to bright lights, extreme temperatures, and loud noise.
- PC-based desktop.
- Multi-line phone system.
- PhotoShop.
- Digital camera.
- Competitive pay.
- Referral bonuses.
- 401K eligibility.
- Priority access to event presales.
- Tickets to events (when available).
- Nashville Locker Room (pro shop) discount.
- Premium pay for overnight shifts.
- 19+ days of paid time off each year.
- Ford Ice Center programming discount.
- On-demand pay.
- Bonus potential.
AEG is an equal opportunity employer. The organization does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, veteran status, or disability status, genetic information, or any other applicable federal or state protected classification.
The organization celebrates diversity and is committed to an inclusive environment for all employees.
